1. Introduction
PreShip ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at preship.dev.
2. Information We Collect
We may collect the following types of information:
- Account information: name, email address, and password when you create an account
- Usage data: URLs you submit for scanning, scan results, and feature usage patterns
- Technical data: browser type, IP address, device information, and cookies
- Payment information: billing details processed securely through our payment provider
3. How We Use Your Information
- To provide and maintain our scanning services
- To process your transactions and manage your account
- To send you service-related communications and updates
- To improve our services and develop new features
- To detect, prevent, and address technical issues or abuse
4. Data Retention
Scan data retention periods depend on your subscription plan:
- Free: Scan history retained for 7 days
- Pro: Scan history retained for 90 days
- Team: Scan history retained for 1 year
- Enterprise: Unlimited retention
Account information is retained for as long as your account is active. Upon account deletion, all personal data is removed within 30 days, except where retention is required by law. You can request deletion of your data at any time by contacting us at support@preship.dev.
5. Data Sharing and Sub-processors
We do not sell your personal information. We share data only with trusted third-party service providers (sub-processors) who assist in operating our services, subject to confidentiality and data processing obligations. We may also disclose data if required by law. Our current sub-processors include:
- Railway — Infrastructure hosting (United States)
- Cloudflare — DNS, CDN, and DDoS protection (Global)
- Stripe — Payment processing (United States)
- Neon — PostgreSQL database hosting (United States)
- Resend — Transactional email delivery (United States)
6. Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.
7. Your Rights (GDPR and Applicable Law)
Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request that we limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format and transfer it to another provider
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at support@preship.dev. We will respond to your request within 30 days.
8. Cookies and Consent
We use cookies and similar tracking technologies to operate and improve our services:
- Essential Cookies: Required for authentication, session management, and core functionality. These cannot be disabled.
- Analytics Cookies: Help us understand how you use our services and improve the user experience. These are only set with your consent.
When you first visit PreShip, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies. You can update your cookie preferences at any time through your browser settings or by contacting us. Essential cookies are necessary for the Service to function and are set regardless of your consent preferences.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support@preship.dev.